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Learn how to return or exchange unworn, unwashed, undamaged or defective merchandise from J.Crew for a full refund or exchange within 30 days of original purchase. Find out the details of the prepaid label, the refund options, the gift returns and the exchange policies for U.S. and international customers.
- Customer Service
RETURN POLICY. CHANGE/CANCEL ORDER. PRICE ADJUSTMENT. ORDER...
- Returns & Exchanges
J.Crew gladly accepts returns of unworn, unwashed, undamaged...
- Order Status
Shop JCrew.com for the Highest Quality Women's and Men's...
- Contact Us
Canada and Other Select International Destinations. Email us...
- Shipping & Handling
J.Crew Marketplace (U.S. Only) The same shipping timelines...
- J.Crew Factory
START A RETURN. Start a Return: Click here or above to start...
- Help
J.Crew Factory accepts returns of unworn, unwashed,...
- Customer Service
Learn how to return or exchange your J.Crew items online or in store. Find out the return policy, the time limit, the cost, and the options for different items.
Returns. To get started, enter your order information. You can send multiple items in one package, as long as the return slips are all included. Returns must be sent back within 14 days of delivery. * indicates a required field. Your Email * Order Number * Our Return Policy.
Dec 19, 2023 · Learn how to return unwanted or defective items to J.Crew within 30 days of purchase. Find out the return shipping fee, the products you can and can't return, and the refund options.
