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  1. Refills By Phone. Call our mail-order service number 24/7 and toll free at 1-888-218-MAIL (1-888-218-6245) or the pharmacy refill phone number highlighted on your prescription label. Choose option 1 to have your prescription mailed to you.

  2. Call us at 1-800-245-7979 (TTY 711 ). You'll need: Name and phone number of your current pharmacy. Prescription number, name, strength, and instructions. Name and phone number of the doctor who prescribed the medication. Once you've transferred your prescriptions, you can order refills and manage your account when you sign in at kp.org/wa.

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