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  1. If you need help logging in or using the Dashboard, please contact the Registry Help Center at (309) 557-1818 (Monday-Friday, 8:00am – 4:00pm). You can also submit a ticket through the online Registry Help Center or email registryhelp@ilgateways.com. Login Credentials. User Name. Password.

    • Current Illinois Link Cardholders
    • Things You Can Do
    • Information You Will Need
    • More Information & Resources

    There are two ways to manageyour Illinois Link Account 1. Illinois Link Card Website - The Illinois Link Card Website has been updated and will require you to register for an account. For instructions on how to register, please visit ebtEDGE Registration Help (pdf). 2. For language options, scroll to the upper right corner of the login screen, sele...

    Change your address
    Check your Link account balance
    Report a lost or stolen Link card
    Order a replacement Link card
    The full 9-digit social security number
    Date of birth
    16-digit or 19-digit number printed on the front of your Illinois Link card, or your 4-digit PIN
    How to Apply for Cash, SNAP & Medical Assistance
    Learn more about the Illinois Link Card FAQs
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  3. Through the online portal or Link hotline, recipients are able to do the following for free: Check LINK account balance; Report a lost or stolen card; Order a replacement LINK card; Select or change a PIN number; Check recent purchases or withdrawals for cash benefits; Report a problem with a purchase or withdrawal

  4. Either call the Illinois Link Help Line at 1-800-678-LINK (5465), or go to the Illinois Link Card Website . You will need your 16-digit Link card number to access your Link account to select your first PIN. You will also need your social security number and date of birth.

  5. You need to file a Report of Electronic Theft form with your local office, online, or by calling 1-800-678-LINK (5465). You can call (800) 678-LINK or go to the Manage My Illinois LINK Account website to: Check your benefits balance, Select a PIN, See your card use history, Report a lost, stolen, or damaged LINK card, or; Request a replacement ...

  6. Already have an Illinois Link Card? Manage My Illinois Link Card and learn more about your Link card such as, Check your Link account balance. Report a lost or stolen Link card. Order a replacement Link card. Select your first PIN or change your current PIN. Check recent purchases and withdrawals.

  7. Our user-friendly and feature-packed FMS portal page — ACES$ Online — is one of these benefits. With your mycil.org login, you can: Enjoy faster timesheet processing

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