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  1. 5 days ago · Place the Live Chat Button in the Lower Right-Hand Corner. It has become an unspoken rule to place the live chat support button at the bottom right side of the screen. While navigating websites, most people check out the bottom-right side of the screen first. Since most websites and social media platforms use the same position for the chat ...

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  3. Sep 2, 2024 · In this blog post, we’ll share 63 live chat templates for custome service. You can implement these across live chat touchpoints like websites, social media, or mobile apps. These templates will help support agents cover a wide range of topics, from account management to product support.

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  4. 4 days ago · Automatic data syncing: Integrating LiveChat with CRM systems allows instant updates on customer interactions, ensuring that all relevant information is current. Omnichannel support: Businesses can provide a consistent customer experience across all channels by integrating LiveChat with social media platforms.

  5. 3 days ago · Live chat support software enables businesses to communicate with their clients in real-time through a chat interface on their website or app. This software often includes features like automated responses, chat transcripts, customer profiles, and performance analytics.

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  6. 3 days ago · Chat support can be provided in two forms: live chat and chatbots. Live chat support allows a one-on-one customer interaction with an agent, while chatbots are automated AI programs designed to address essential customer support.

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  7. 5 days ago · BoldDesks live chat support integrates into your website so your support team can provide immediate responses to customer inquiries. It lets you connect with customers in real time, provide tailored support, and build stronger relationships.

  8. 3 days ago · HelpCenterLive is a leading open source live chat application that is dedicated to provide the best and quality support to help their clients meet their chat and support demands. It is a community-driven live chat and support system and its stable version 2.1.7 has been released on June 28, 2008.

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