LiveChat is the fastest way to support your customers LiveChat can help you to solve problems right as they appear. Once a customer asks you a question, you can respond in seconds. It’s fast and makes for one amazing customer service. Easy to use for customers and agents LiveChat comes with an intuitive chat widget and a clean agent app interface.
- Live chat improves the support experience for customers. The top reason why customers prefer live chat is that it lets them get their questions answered immediately.
- Live chat helps with customer acquisition and onboarding. Live chat is a great way to connect with prospective and new customers and give them the confidence they need to use your product or spend money on your website.
- Live chat lets your agents build rapport with customers. In an ongoing chat, agents can observe a customer’s tone and sentiment and adjust their styles to fit the situation best.
- Live chat reduces repetition for your customers. No one wants to have to explain the issue they’re having over and over again. In fact, 72% of customers expect an agent to know their details — including support history and product information — without asking for them.
A customer support live chat widget on your website, product, or mobile app makes it easy for them to reach you and receive customer support in real time. 24x7 customer support live chat virtual agents Leverage the power of AI to scale up your support team. Build a smart virtual assistant with AI and no-code bot building platforms.
- HubSpot. HubSpot's Service Hub includes a variety of customer service and support tools that can be used to create an omni-channel experience. One of its most notable features is its live chat and conversations inbox that allows users to centralize email, phone, and chat cases into one accessible location.
- LiveChat. LiveChat is a messaging app that offers a variety of unique features for its live chat service. It can be integrated with most CRM's and website platforms.
- MobileMonkey. Giving customers the ability to use the chat app that’s already on their phone means that they’ll start more conversations with you. And when customers use live chat in their customer journey, it leads to more downstream revenue.
- HelpCrunch Live Chat. HelpCrunch is an all-in-one customer support solution offering robust live chat features. Support managers can adjust the chat widget’s look by tweaking its colors, buttons, icons, and wallpapers.
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Airkit Unveils Major Update to its Digital Experience Platform to Unify the Customer and Agent Experience
Airkit introduces a new conversational visual builder and agent automation tools to increase self-service effectiveness with a 20x reduction in development speed.REDWOOD CITY ...
3 days ago
Jul 14, 2021 · Go to this link below, sign in with your Microsoft account. https://support.microsoft.com/en-us/contact/vir... -On the chat windows type "Talk to an agent" and hit enter. -Select the Product -Select the issue that you are experiencing The chat availability may depends on their working hours. Have a wonderful day ahead and stay safe. Sincerely,
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