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1. www.mass.gov › info-details › department-of-unemployment-assistance-dua-contactDepartment of Unemployment Assistance (DUA) contact information -...

   www.mass.gov › info-details › department-of-unemployment-assistance-dua-contact

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   By phone. The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at ( 877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available.

2. www.mass.gov › info-details › overview-of-the-department-of-unemployment-assistanceOverview of the Department of Unemployment Assistance | Mass.gov

   www.mass.gov › info-details › overview-of-the-department-of-unemployment-assistance

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   DUA uses the account information to determine an annual contribution rate for that employer. DUA describes the state contribution as “experience rated,” meaning the amount of the unemployment contributions an employer pays, based on the assigned rate, is directly related to the amount of UI benefits paid to its employees.

3. www.masslegalhelp.org › employment-unemployment › unemployment-insuranceHow to apply for Unemployment Insurance in Massachusetts

   www.masslegalhelp.org › employment-unemployment › unemployment-insurance

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   You can also apply for UI over the phone with the Department of Unemployment Assistance (DUA): 877-626-6800. Help is available in many languages over the phone. To apply in person, you must make an appointment at DUA’s Boston Re-Employment Center, 2 Avenue de Lafayette, Boston, MA 02111.

4. help.id.me › hc › en-usMassachusetts Department of Unemployment Assistance and ID.me

   help.id.me › hc › en-us

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   The Massachusetts Department of Unemployment Assistance (MDUA) works with ID.me to create a highly secure identity verification process that ensures you—and only you—will be able to access your benefits. ID.me’s role in this partnership is exclusively regarding identity verification.

5. massjobsearch.orgDepartment of Unemployment Assistance | Mass.gov

   massjobsearch.org

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   Mar 11, 2024 · The Department of Unemployment Assistance (DUA) administers the unemployment insurance (UI) program, offering temporary income assistance to qualifying workers in Massachusetts. Additionally, DUA is responsible for assessing and collecting employer contributions for the UI program.

6. www.mass.gov › info-details › dua-employer-customer-service-resourcesDUA employer customer service resources | Mass.gov

   www.mass.gov › info-details › dua-employer-customer-service-resources

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   DUA employer customer service resources. Information about contacting the Department of Unemployment Assistance (DUA) Employer Customer Service electronically and links to self-service resources.

7. www.masslegalhelp.org › proving-my-identity-dua-and-unemployment-insuranceProving my identity to DUA and Unemployment Insurance fraud

   www.masslegalhelp.org › proving-my-identity-dua-and-unemployment-insurance

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   November 2023. This article covers what you can do if: Someone steals your identity to apply for Unemployment Insurance (UI), The Department of Unemployment Assistance (DUA) asks you for proof of your identity after you apply for UI, or. DUA denies you benefits because you did not send them proof of your identity. Expand All.