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  1. Apr 16, 2024 · With the MHS GENESIS Patient Portal, you’ll have a direct view and 24/7 access into your current medical and dental health records. View and download your health data. Book or cancel appointments. Request prescription refills and renewals. View clinic notes and certain laboratory/test results.

  2. Mar 15, 2024 · Call the phone number listed on your prescription label. If I have technical questions or issues with the MHS GENESIS Patient Portal Rx Refills tab, who should I contact? For questions or technical help, please call our 24/7 Global Service Center at +1-800-600-9332.

  3. People also ask

    • What Is The Mhs Genesis Patient Portal?
    • What Does This Mean For Me?
    • What Happens Next?
    View health information
    Schedule appointments
    Communicate securely with providers
    Request prescription renewals
    If you have a current TRICARE Online account, it will migrate to MHS GENESIS. No action is necessary from you.
    If you don’t already have a TRICARE Online account, you can log onto patientportal.mhsgenesis.health.milusing your DS Logon Premium Account.
    If don’t have a DS Logon Premium Account or if you have questions about DS Logon, visit the MilConnect Websiteor call 800-368-3665.

    Establishing a DS LOGON and accessing MHS GENESIS Patient Portal

    1. If you do not have a common access card (CAC) or a MyPay account, you will need to create a DS Logon account to access the MHS GENESIS Patient Portal. 2. To ensure MHS GENESIS can confirm your identity and provide the highest levels of cyber security and safeguards of your health information, you will be required to complete a brief verification process. You will be provided 3 minutes to complete a 4-question quiz to verify your identity. Responses may include providing your DoD ID number...

    For questions regarding DS Logon

    1. Visit the MilConnect Website 2. Contact the Defense Manpower Data Center 800-538-9552 3. Note: When using a non-Department of Defense (DoD) computer, you may receive an error message. Click “Proceed” or “Continue” to access the MHS GENESIS Patient Portal. Although you receive the error message, your MHS GENESIS Patient Portal is secure.

  4. Need Help with the MHS GENESIS Patient Portal? Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7. Do you have a CAC? Get help via chat and email at the GSC online services portal. Can’t get access to DS Logon?

  5. rader.tricare.mil › Patient-Resources › MHS-GENESISMHS GENESIS - TRICARE

    If you don’t already have an MHS GENESIS Patient Portal account, you can log onto https://my.mhsgenesis.health.mil/ using your Common Access Card or DS Logon Account. If don’t have a DS Logon Account or if you have questions about DS Logon, visit the milConnect Website or call 1-800-538-9552 .

  6. 800-538-9552. Patient Portal DS Logon. To create ant then access the MHS GENESIS Patient Portal, visit https://patient.mhsgenesis.health.mil. If you do not have a common access card (CAC) or a MyPay account, you will need to create a DS Logon account to access the Patient Portal.

  7. evans.tricare.mil › Patient-Resources › MHS-GENESISMHS GENESIS - TRICARE

    For MHS GENESIS issues, please contact the DHA Global Service Center at 800-600-9332. For customer support related to the Defense Self-Service Logon (DS Logon), please contact the Defense Manpower Data Center (DMDC) Customer Contact Center at 800-368-3665. Secure Messaging.

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