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  1. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems". Scammers often use publicly available phone directories, so they might know your name and other personal information when they call you.

  2. See plans and pricing. Get security info and tips about threat prevention, detection, and troubleshooting. Including tech support scams, phishing, and malware.

  3. For Home users: Looking for help? For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site. Get help. For Business users: To find a customer service phone number in your country, please click a region and find your country.

  4. Avoid and report Microsoft technical support scams. Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s ...

  5. Contact us. Talk with Sales. Available Mon–Fri 6:00 AM to 6:00 PM Pacific Time. 1-800-642-7676. Need support? Get help. Collaborate, share, and learn from experts in the Microsoft Tech Community, or get support.

  6. Virus & threat protection in Windows Security helps you scan for threats on your device. You can also run different types of scans, see the results of your previous virus and threat scans, and get the latest protection offered by Microsoft Defender Antivirus.

  7. Your personal account dashboard is the place to: Update your password and personal information. Manage your privacy and security settings. View your account storage. Track the health & safety of your devices. Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.

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