Search results
Visit Help Center. Have a more complex issue? Our Customer Support team can help with Cast & Crew’s entire suite of digital solutions. For assistance, please email or call: hoursplus.support@castandcrew.com. 818-860-7770. We’re available: 7:00 a.m.—7:00 p.m. (PT), Monday through Friday.
Our Customer Support team is ready to help and supports Cast & Crew's entire suite of digital solutions. For assistance, please call: (within the U.S.) 888-570-6180. (outside the U.S.) 818-450-2895. We’re available 7:00 a.m. – 7:00 p.m. Pacific Time, Monday through Friday. For detailed product and after-hours contact information, learn how ...
Access pay stubs, tax documents, digital onboards, and timecards. With your MyCast&Crew account, studio staff can. Set up new projects
New Employee Accounts will receive an Activation email which will activate your account in www.my.castandcrew.com. Click the ETC link in the email to navigate to the MyCast&Crew portal. Keep in mind you’ll need to be connected to the internet on a desktop or laptop computer or tablet (not a mobile device such as a smart phone).
You can also contact our Production Employee Help Desk at 888-570-4650 (in the U.S.) and 818-659-6455 (outside the U.S.). You can also email us anytime at employeehelpdesk@castandcrew.com.
MyCast&Crew. Help your crews manage their personal and payroll-related materials through one secure hub . Start+. Digital onboarding solution to get your crew started. Hours+. Digital timecard solution to pay your crew. Metrics and Insights; Reporting+. Self-service tool that interprets and visualizes your production data. Data+
This video shows you how to submit a new W-4 in MyCast&Crew. Things to keep in mind: All crew members coming through Start+, who are registering for MyCast&Crew will require a W-4. Start+ offers sent for any of the following work states: AK, FL, NH, NV, SD, TN. TX, WA, and WY will be required to complete a Federal State W4.
