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Go to netflix.com/loginhelp. Choose Email. Enter your email address and tap or click Email Me. Look for an email from Netflix about resetting your password. It should arrive within a few minutes. Tap or click the link in the email to be signed in to Netflix automatically. Once signed in, you'll be asked to create a new password.
If you are seeing multiple charges or charges that you believe to be unauthorized from Netflix, follow these steps. Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.