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  1. › Telephone

    • 1-800-225-56951-800-225-5695
  2. Need to speak with a customer service professional? Call (800) CALL-NYL and say the word “Claims” at any time. Our service team is available 8 am to 7 pm ET, Monday through Friday. When you call, please have the following information available:

  3. Contact New York Life. Get in touch by phone or mail. Dedicated New York Life representatives are here to answer your questions about the AARP Life Insurance Program from New York Life.

  4. 1 (800) CALL-NYL © 2024 New York Life Insurance Company, New York, NY. All Rights Reserved. NEW YORK LIFE, and the NEW YORK LIFE Box Logo are trademarks of New York Life Insurance Company.

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  6. To request a claims packet by phone, call New York Life’s dedicated claims line at (800) 695-5165. Our business hours are 8 a.m. to 5 p.m. (Eastern Time) Monday through Friday. Please have the following information available when you call: Contract Number or Social Security Number of insured, Date of Death, and Cause of Death.

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