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  1. NYS Department of Labor Building 12 W.A. Harriman Campus Albany, NY 12226. By Phone: (518) 457-9000 | (888) 4-NYSDOL (888-469-7365) | 711 TTY/TTD

    • General Inquires
    • Unemployment Insurance (UI) and The TCC
    • Online Resources
    • Dol Social Media

    By Mail: NYS Department of Labor Building 12 W.A. Harriman Campus Albany, NY 12226 By Phone: (518) 457-9000 | (888) 4-NYSDOL (888-469-7365)| 711 TTY/TTD

    The Telephone Claims Center (TCC) is your place for help with your UI claim. We are ready to answer your call and help with filing a new UI claim, giving updates on a new or existing UI claim or if you have a specific questions about your claim. For questions about your UI claim, call our Telephone Claims Center Monday through Friday, 8 a.m. to 5 p...

    Need help? Check out our online resources. If you still can't find what you're looking for, give us a call. We'd be glad to assist you! I'm not getting paid like I'm supposed to, and my job is violating other labor standards laws. How do I file a complaint? 1. Labor Standards webpage 2. Labor Standard Complaint Form: English, Albanian, Arabic, Beng...

    We're here to connect with you. Find out how your can stay up to date with everything happening at the NYSDOL.

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  3. Get Unemployment Assistance. Apply online to receive temporary income while you search for a job. To apply, make sure you have: Social Security Number. Driver license, ID card, or alien registration number. Mailing address, zip code and phone number. List of employers from past 18 months and employer information from W-2.

  4. If you are experience issues logging in with your NY.gov username and password, you can call 888-209-8124 to file a claim over the telephone. If you cannot log in and you need to certify for weekly benefits you can certify for weekly benefits with our automated phone system by calling 888-581-5812.

  5. To update your NY.GOV account settings for the New York State Department of Labor (NYSDOL), you may be required to verify your identity with ID.me. This includes resetting your password, updating your username, and changing the email address or phone number on your NY.GOV account.

  6. if you experience issues logging in with your NY.gov username and password. You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI).

  7. Online. Learn about unemployment insurance benefits and apply online. Learn about the Debit Card for Unemployment Insurance. By Phone. Agency: New York State Department of Labor. Division: Unemployment Insurance Division. Phone Number: (888) 209-8124. Business Hours: Monday - Friday: 8 AM - 5 PM.

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