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  1. The Medicaid Transportation program ensures Medicaid members can get to and from their medical appointments at no cost to them. We arrange non-emergency transportation, such as pre-scheduled trips to primary care and the dentist.

    • Program Overview
    • How to Schedule Transportation
    • For enrolled transportation providers: Fee Schedule and Transportation Provider Manuals

    The Medicaid Transportation program ensures Medicaid members can get to and from their medical appointments at no cost to them. We arrange non-emergency transportation, such as pre-scheduled trips to primary care and the dentist. For emergency medical services, please call 911. We do not provide trips to non-medical locations like pharmacies, gyms,...

    You can schedule transportation by calling the contact center for your region (see information above). The contact centers offer toll-free phone numbers, translation services, and telecommunications relay services for the hard-of-hearing. You can also schedule transportation by creating an online account and using the MAS website: https://www.medan...

    For transportation companies seeking to enroll as Medicaid providers: Provider Enrollment For information about changes to the program: Transportation Medicaid Updates

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  3. Jan 2, 2024 · The Medicaid Transportation program ensures Medicaid members can get to and from their medical appointments at no cost to them. The program covers non-emergency transportation, such as pre-scheduled trips to primary care and the dentist, for Medicaid members enrolled in fee-for-service and mainstream managed care.

  4. Nov 17, 2010 · DOH Complaints about Transportation - Contact the Department of Health at medtrans@health.ny.gov or (518) 473-2160. New York State Medicaid Program Transportation website: https://www.health.ny.gov/health_care/medicaid/members/medtrans_overview.htm; Medical Answering Services - NYS transportation contractor: https://www.medanswering.com/

  5. This section describes the department's policy concerning payment for transportation services provided to Medical Assistance (MA) recipients, the standards to be used in determining when the MA program will pay for transportation, and the prior authorization process required for obtaining such payment.

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