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Get account help via SignVideo. You will connect to a BSL interpreter via live video chat, then they'll ring through to our energy specialists to relay your question. Our free SignVideo service for Deaf BSL customers is available Monday to Thursday 9am—5pm, and Friday 9am—4pm. Email hello@octopus.energy for a refreshingly prompt response to ...
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In order to provide you with the latest digital energy web...
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Octopus Energy Ltd is a company registered in England and...
- Switching to Us
Octopus Energy Ltd is a company registered in England and...
- Complaints
Please call the Octopus Energy team on 0808 164 1088. Our...
- Help & FAQs
Are you an existing Octopus Energy customer? If you're...
- Emergency Guide
Nobody wants to be left without power, heating or hot water,...
- The secret to our customer service
The secret to our customer service. When you sign up to...
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- Octopus Energy Contact Number: Summary Table
- Octopus Energy Contact Details: General Enquiries
- Octopus Energy Emergency Contact
- Octopus Energy Contact: Complaints
- Octopus Energy Contact Details For Business Customers
- Octopus Electric Vehicles Contact Information
In the table below we have listed all the important Octopus Energy contact numbersfor domestic and business customers - just scan the table to find the number you need. For more information on what departments you will reach with these numbers, as well as other Octopus Energy contact methods, such as email addresses, read on to the following sectio...
Octopus Energy is a medium sized energy company, meaning, unlike some of the larger suppliers (such as the Big Six), it has one set of contact detailsfor all types of enquiries for domestic customers! This is great news for Octopus Energy customers - just one Octopus Energy contact number and email address to remember.
If you experience a gas or electrical emergency, it’s important to know how to get in touch with the appropriate services. If you’ve lost your heating or hot water, there might be a problem with your boiler or meter. First, a gas safety engineer will need to check if it is your boiler. You can contact a gas safety engineer on 0800 408 5500. If the ...
Sometimes things go wrong and you might find you need to complain to the supplier. If you are unhappy with anything involving your energy account and experience with Octopus, you can place an official complaintin three ways. Firstly, you can call the complaints team on 0333 344 2268. This line operates Monday to Friday from 9am to 5pm. Alternativel...
For business customers, there is a different Octopus Energy contact number and email address for general enquiries. If you have a business supply with the provider, or have a commercial property with an Octopus Energy tariff, you can use the following contact details for all questions relating to your energy account. 1. Contact number for business ...
The Octopus Electric Vehicles programme is designed to help customers lease an electric car. The team helps you choose a car, arrange an affordable payment plan, and installs an EV charger in your household. If you are interested in the programme, contact the team on 02028 703 892. Did you know that Octopus Energy receives great reviews online? In ...
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Sep 5, 2023 · The secret to our customer service. When you sign up to Octopus, you’re trusting us to get energy to your home. We work hard to honour that trust through outrageously good customer service. Of course we don’t get it right every time, but the way we look after customers means we’ve been Which? Recommended six years running – the only ...
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Dec 21, 2022 · If there’s something else you want to talk about, you can contact Octopus Energy by emailing hello@octopus.energy or calling 0808 164 1088. For business enquiries, you should email business@octopus.energy or call 020 3389 5613. The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author.
Get answers to common questions about Octopus Energy, your account, billing, payments, outages, and more. Contact us by email or phone for app support.
Hi, we're Octopus Energy. We're a global energy company with an unstoppable mission to bring renewable energy and tech-driven solutions to the masses without breaking the bank. We offer smart-energy plans in Texas for any budget because we believe good energy shouldn't cost the earth or your wallet. Our 100% transparent, fixed-rate plans are ...
Please call the Octopus Energy team on 0808 164 1088. Our office hours are 9am to 5pm Monday to Thursday and 9am to 4pm on Friday (the phone lines are closed on bank holidays). You can email us anytime at issueresolution@octopus.energy, or if you prefer, you can write to us: Octopus Energy Ltd, UK House, 5th floor, 164-182 Oxford Street, London ...
