Aug 3, 2022 · You only need two things to log into your Octopus Energy online account: your email address and your password. You will have set these when you first signed up to Octopus and created your online account. With these pieces of information in mind (or written down, depending on how good your memory is), head to the Octopus Energy login page.
We're still working hard on making energy better but now we're part of Octopus Energy Group. Get a quote with Octopus Energy Already a customer? If you’re already an Affect customer you can log into your online account with Octopus. Log in Have questions? Get in touch with us: 0808 164 1088 email@example.com octopus.energy
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You will connect to a BSL interpreter via live video chat, then they'll ring through to our energy specialists to relay your question. Our free SignVideo service for Deaf BSL customers is available Monday to Thursday 9am—5pm, and Friday 9am—4pm.
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We have started migrating Bulb accounts across to our Octopus databases. Once your account is migrated you will receive an email from firstname.lastname@example.org which will allow you to set a new password, access your online account and download the app. Your balance will be migrated across and you won't need to set up a new direct debit.