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  1. Group Services email: obm@ancillary-benefits.com. When to use: Member Adds/Terms/Changes. Broker of Record Changes. Terminations. Member Services: 800-521-9845 (Dental); 800-638-3120 (Vision) When to call: Claims questions. Eligibility questions.

  2. Doctor Visits. During this national emergency, your Virtual Visits out-of-pocket costs are waived through 6/18/2020. *Check your plan documents to see when your copay applies. This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in your group plan documents.

  3. UnitedHealthcare Oxford Clinical and Administrative Policies. The Clinical Policies, Administrative Policies, and corresponding update bulletins for UnitedHealthcare Oxford plans are listed below. To view applicable Medical Benefit Drug Policies, click here. To view applicable Reimbursement Policies, click here.

  4. Oxford Benefit Management P.O. Box 568 West Long Branch, NJ 07764. Our third party administrator (TPA) provides administration including: If you have questions about administration and need to contact the TPA, they can be reached at: Phone: 888-200-1154 Fax: 732-676-2655 Email: obm@ancillary-benefits.com.

  5. Sign in or register for a secure account using the options below for members, providers, employers, or agents and brokers. Sign in anytime to see your benefits, find network doctors, view and pay claims and more.

  6. Oxford Benefit Management. Contact us. Contact Oxford Benefit Management. Group Services: 888-200-1154. When to call: Questions about plan. Status of submission. All group related issues. Group Services email: obm@ancillary-benefits.com.

  7. Get instant access to manage your health plan details, get member ID cards and more. When you sign in, you’ll have access to manage your health plan online anytime. Here’s a snapshot of what you can do on myuhc.com. Learn more about the information and resources available on your member website.

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