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Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
- Account & Security
If your PlayStation console asks you for a verification code...
- PS Store & Refunds
You can browse PlayStation Store content and make purchases...
- Games
PS5 consoles don't support PlayStation®3 discs. If you got...
- Subscriptions
PlayStation®Plus is a paid subscription service from...
- Connectivity
You can connect to the Internet with the PlayStation 4...
- PlayStation Studios
We love storytelling, it inspires and drives everything we...
- Account & Security
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
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Find contact information for customer support and media relations for Sony and its operating companies in the U.S.
Contact Us. Looking for help? Please select a category that matches your request. About PlayStation® Products and Services. If you are a customer seeking support upon using our products and services, please click the link above. You will be directed to the PlayStation® Support Site. About the Official Licensing Program.
PlayStation Studios (formerly SCE Worldwide Studios and SIE Worldwide Studios) is a division of Sony Interactive Entertainment (SIE) that oversees the video game development at the studios owned by SIE. The division was established as SCE Worldwide Studios in September 2005 and rebranded as PlayStation Studios in 2020.
Product information and sales assistance. Community Community. A place where you can find solutions and ask questions. Community Support by Sony. Get Support Content on the Go! Google Play App Store. Chat with an agent for help with your Sony® Consumer Electronics products.