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  1. Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalised messages, track campaign performance, engage leads and accounts, and optimise strategies based on real-time insights.

  2. Mar 1, 2024 · Salesforce Marketing Cloud is a digital marketing platform that automates marketing across email, social media, mobile apps, SMS, websites, and more. Organizations invest in Salesforce Marketing Cloud (SFMC) to combine all marketing channels in one place.

  3. Learn about new marketing cloud platform features: marketing automation tools, predictive intelligence, content management, and our customer data platform.

  4. Create two-way, real-time engagement when and where the customer wants. Measure, report, and optimize on marketing performance, impact, and customer loyalty. Check out this short video to see Marketing Cloud Engagement in action. Salesforce Marketing Cloud Digital First Demo | Salesforce. Watch on.

  5. Marketing Cloud Engagement helps you speak to customers with the right message at the right time. It enables you to understand each customer’s attributes, behaviors, and purchases to expertly tailor messages—strengthening customer relationships and growing your business.

  6. Review the Marketing Cloud Engagement release schedule and prepare for releases. Craft 1-to-1 consumer experiences across email, mobile, social, advertising, and the web with Marketing Cloud Engagement.

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