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To report a Mercury News delivery issue, make a payment, place a vacation hold, or make a change to your subscription, please contact our Subscriber Services department at 408-508-5554 or...
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Welcome to the Mercury News Customer Care website. Managing your subscription has never been easier.Important message for all current e-Edition and subscriber services registrants. You must create a new Customer Care user name and password for this site. Click hereto get started. On the left hand side of this page you will find a variety of subscri...
To enable the online personal account manager to offer you the best and fastest service possible, please complete the profile below. Once you register, you'll have a user name and password that will allow you to access all of the convenient services we offer through the personal account manager.
Thank you for registering at our Customer Care website. Please login by entering your User Name and Password in the entry boxes to the right of the page and click the Login button to begin managing your subscription. You can then login with your new user name and password. Once logged in, choose Vacation Hold and submit. It brings you to this scree...
No problem. Just indicate the dates you would like to suspend and resume delivery. Then tell us what to do with your subscription.
Your vacation stop request has been processed. You can now relax and enjoy your vacation! Looking for more helpful vacation tips? Look for an upcoming post on Stopping and Starting U.S. Mail Service. New to the Silicon Valley neighborhood? You can request a FREE 14-day trial of the San Jose Mercury News here at https://www.subscriberconcierge.com/s...
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- Manage your account, including making online payment, updating billing information or placing a vacation hold - Unlimited access to Bay Area News Group content on any platform - e-Edition access, which is an exact replica of the print paper on your desktop, phone and tablet
Please contact Subscriber Services at 408-508-5554 or subscriberservices@mercurynews.com for assistance. Business hours are from 6:30am-5pm (PST) Monday through Friday; 7:00am-10:30am Saturday ...
