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If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org. Learn more or review active service alerts .
- Payment Options
Send the bottom portion of the bill with check or money...
- Contact Us
Customer Service 525 Golden Gate Avenue (at Polk St.) San...
- Careers
If you are experiencing a water, power, or sewer emergency...
- Start Or Stop Service
Stop Water and Sewer Service. Call Customer Services at...
- Biosolids
Biosolids increase the amount of water that soils can hold,...
- Conserve Water
If you are experiencing a water, power, or sewer emergency...
- Payment Options
San Francisco Water Power and Sewer. My Account allows you to view and pay your bill and check your water use quickly online. After 60 days from account closing date, the closed account will no longer be accessible on My Account.
How may we help you today? Home. Accounts & Services. Account Services. Start or stop your service for water, sewer, or power; learn about your bill; and explore payment options. Start or Stop Service. Payment Options. Bill Relief. Apply for our programs to lower your utility bill. Sign Up for Savings. We strive to make our services affordable.
If you have a low income and you pay a SFPUC water and sewer bill, you may be eligible to receive a discount of 25% or 40% on your bill! NEW: Customers enrolled in the Customer Assistance Program (CAP) are EXEMPT from water service shut offs and liens. Apply today!
Our city-appointed Rate Fairness Board reviews all proposed rate changes and holds public meetings to keep you informed. See the links below for a compilation of the rates schedules and fees charged to customers of the SFPUC. 2023-24 Rates Schedules & Fees for Water and Sewer Service.
525 Golden Gate Ave. San Francisco, CA 94102. Link: http://sfgov.org/puc. Phone: 415 551-3000. Agency Category: Image: Body: The SFPUC provides retail drinking water and wastewater services to the City, wholesale water to three Bay Area counties, and green hydroelectric and solar power to our municipal departments.
