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      • Online is the primary method to submit a meter reading with Shell Energy and many other energy suppliers. Logging onto your Shell Energy account or the mobile app should bring you to a simple process in order to log your meter reading. Submitting meter readings via Shell Energy ‘My Account’ First, login to the Shell Energy My Account page
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  2. Submit your meter readings. Submit your latest readings. ... 2022 Shell Energy Retail Limited The Registered Office of Shell Energy Retail Limited is Shell Energy ...

  3. Issues and faults. There’s a problem with my meter – what should I do? My meter read is moving too fast. I don't think my In Home Display unit is working. You've got the wrong meter reading for me. I’m having problems with single-rate and two-rate readings. See all 12 articles.

  4. Sep 20, 2022 · You can send meter readings through the Shell Energy app, although you'll need to submit these on the day you take them. If you'd prefer to call, there's no need to rush. Sharing your readings the following week will also help us keep our lines free for those customers who most need support. Not sure how to take a meter reading?

  5. Sending us your meter reading. Help home. Energy. Meters and Readings. Sending us your meter reading. How do I give you a reading? When should I give you my reading? I’m having a problem giving you my meter reading. I’ve given you an incorrect reading.

  6. Reading your meter is really important as it dictates how much you pay for your energy. For instructions on how to read your meter, select your meter from the following: Dial meter (A set of 5 clocks) Two-rate meter (A day and night read) Smart meter (Sends reads electronically) Electricity Standard/ Digital display meter.

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