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Find out how to access your Shell Energy account online, view your bills and payments, manage your preferences and get support from our team.
My Account. With My Account, you can access your account information, invoices, and data online from a computer, tablet, or smartphone. My Account is available to our customers and their third party partners. We'll be contacting all our customers with details on how to register for the portal, so please keep an eye out for further information.
Mar 19, 2024 · With the Shell Energy app, it's quick and easy to manage your energy account. Whatever the time of day or wherever you are, you can: • Submit your meter readings. • Manage your Direct Debit. • View your bills and payments. • Find answers in the Help Centre. • Make a payment with a credit or debit card.
If you've changed your name, we'll need to update your account. Before we can do this, we need to see some documentation confirming your name change. If you recently got married, we need to see a copy of your marriage certificate. If you’ve changed your name through deed poll, we’ll need either a copy of the deed poll, or your updated ...
We are registered in England and Wales under company number 07489042 and have our registered office at Shell Energy UK Limited, Shell Energy UK Limited, Shell Centre, London, United Kingdom, SE1 7NA. Our VAT number is GB 340 0347 49
Even if you’re in credit, there are reasons why your monthly payment may still need to be increased: The cost of energy has increased significantly, so the credit on your account isn’t enough to cover your energy use. A monthly Direct Debit aims to even out the highs and lows of winter and summer energy use into a monthly payment.
To change or close this account’s broadband and/or phone line: Call us on 0330 094 5801 to speak to our support team. Or you can email us at broadband.support@shellenergy.co.uk. When you’re ready, please get in touch with: The account holder's name. Their account number (look on their most recent bill) or their home address.
