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  1. Shelter Claims. If you've found your way here to our online claims center, chances are you've experienced a loss. Your car has been involved in an accident or your home, business, or other property has been damaged in some way.

    • Arkansas

      Arkansas - Claims | Shelter Insurance®

    • Kentucky

      Kentucky - Claims | Shelter Insurance®

    • Kansas

      Kansas - Claims | Shelter Insurance®

    • Colorado

      Colorado - Claims | Shelter Insurance®

    • Home Claims

      To make a claim, call us at 1-800-SHELTER (1-800-743-5837)...

  2. 1-800-743-5837. Report a claim 24 hours a day or for policy service the best time to call is Mon.-Sat. from 7 a.m. to 10 p.m. CT. Need Roadside Assistance? Call 1-855-817-6510.

  3. Whether you choose to use the Quick Estimate process or the traditional process, you have to first file your claim. You can do this by calling 1-800-SHELTER (1-800-743-5837) or logging on to your My Shelter accoun t to report it. You can also file a claim using the My Shelter app.

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