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  1. Welcome to the Unemployment Compensation (UC) Division. The information provided here should assist you in understanding many of the services we provide. The UC program is complex and it varies in operational procedures from state to state. The information provided here applies primarily to claims and employment based on the situation in Alabama.

  2. These documents were also mailed to the address of record by January 31, 2024, as required by law. To verify or update your mailing address, please call 1-800-361-4524. Welcome to new Alabama Department of Labor brand and website. Our new website is still where we help connect job seekers with employers and drive the state’s workforce forward.

  3. You may file your claim online at: https://uiclaimantportal.labor.alabama.gov/. To file by phone, call the toll-free number 1-866-234-5382 . You will be connected to a representative to complete the filing of your unemployment claim. If you are on a temporary layoff and will be going back to work for the same employer, your employer may have ...

  4. Rights & Responsibilities. Alabama’s Unemployment Compensation Benefit Rights and Responsibilities Handbook, explains the program and answers any questions. For regular UI Benefits Rights and Responsibilities, please click here. For Pandemic Unemployment Assistance (PUA) Benefit Rights and Responsibilities, please click here.

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  6. 1-866-234-5382. Your call will be answered by an electronic Interactive Voice Response (IVR) system, which will ask you some initial questions. For more information, please visit the Alabama Department of Labor website. Alabama Unemployment Insurance provides unemployment benefits to eligible unemployed workers.

  7. Online Services. Alabama Department of Labor online provides a fast, convenient and secure way for claimants and employers to access information, certify benefits and manage accounts 24 hours a day, 7 days a week.

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