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  1. Maxwell uses Syracuse University's Exchange and SUMail electronic mail systems for faculty/staff and students, respectively. An active NetID is required to log…

  2. Accessing Your Account Go to and log in with (netID) You will be directed to SU’s Single Sign-on screen. In this menu, enter your netID and password. The next screen is the main Google screen and account security information.

  3. Information Technology Services (ITS) provides a variety of services and support options for students, faculty, staff and more at Syracuse University. Here you will find information on ITS support services including our support hours of operation , how to request assistance , and the many IT related services provided by ITS.

  4. Nov 19, 2019 · Logging In Enrolled students, faculty and staff will use the “Login with NetID” button with their lower-case NetID just like they used the previous login box. Parents, proxy users and others with an UPPER CASE login will use the “Other MySlice User” login button.

  5. Mar 11, 2023 · Phone support is available at 315.443.2677. If you call after hours, you will have the option to leave a message for support staff to return your call. Note that users are welcome to email, seven days a week, 24 hours a day. ITS Service Center In-Person Support Hours

  6. SUMail, the SU student email platform, remains available to alumni under the ITS current agreement with Microsoft. Access to your student email account will simply require maintaining your NetID and password. Note that your password requires updating on a yearly basis. Have a question about a particular resource or service?

  7. 315.443.4042. 621 Skytop Road, Suite 1001. Syracuse, NY 13244-5300. For driving directions, click “view larger map.”. Free visitor parking is available. Academic year office hours for Syracuse University are 8:30 a.m. to 5 p.m. These hours begin on the Monday of the first week of classes in August and remain in effect ...

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