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Jan 21, 2016 · Roughly two years from that date, Target Canada filed for creditor protection, marking the end of its first international foray and one of the most confounding sagas in Canadian corporate...
- Canadian Business
- Don’T Rush New Software Rollouts
- Use Pilot Tests Before Wider Rollouts
- Metrics Need to Represent Reality
- Jargon Can Be Costly
Problem: Target Canada didn’t use the same custom supply chain software it used in the U.S., but instead decided to roll-out SAP. As a result, it had to enter all of its data manually into the system and it rushed to do this for its 75,000 products to be ready for launch. But the data was so inaccurate (an investigative team put the accuracy at 30 ...
Problem:Target Canada’s point-of-sales (POS) system malfunctioned. Often. Self-checkouts gave incorrect change or said a transaction was complete and then never processed the payment. Purchased from Israel-based Retalix, it represented the first time the system was being deployed in Canada. Lesson learned:Where possible, use a POS that’s been marke...
Problem:Business analysts were evaluated based on the percentage of their items being in stock. But instead of making sure items actually got stocked quickly, they just turned off an auto-replenishment system so it would appear on paper as if the stock was always high. As a result, store shelves sat empty while the head office thought they were ful...
Problem:While Target Canada understood that “in-DC date” meant its product would arrive at its distribution centres on that date, its vendors thought it meant that was they date they would send the shipment. So while Target always thought product was late, vendors thought it was on time. Lesson learned:Be careful about jargon, especially when it co...
Target Corp. is pulling out of Canada after racking up over US$2-billion operating losses in less than two years, a retreat sure to go down as the biggest failure of an American retailer in this country to date.
Jan 15, 2015 · TORONTO (Reuters) - Target Corp will exit the Canadian market after less than two years in a surprise retreat that will throw more than 17,000 employees out of work and trigger a $5.4 billion...
Jan 15, 2015 · The collapse of Target in Canada can be partly blamed on the giant retailer neglecting to re-create the U.S. Target, says a business expert.
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Jan 18, 2015 · After two years of disappointing results, Target ( NYSE: TGT) has finally decided to end its Canadian operations by shutting down 133 stores and laying off over 17,000 employees. This rough...
Nov 1, 2023 · The problems Target experienced in Canada, including supply chain issues and pricing discrepancies, severely damaged the brand’s reputation and eroded customer trust.
