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  1. Mar 19, 2013 · by Tony Hsieh (Author) 4.6 5,844 ratings. Goodreads Choice Award nominee. See all formats and editions. Pay brand-new employees $2,000 to quit. Make customer service the responsibility of the entire company-not just a department. Focus on company culture as the #1 priority.

  2. Jan 1, 2010 · Tony Hsieh (pronounced Shay) the CEO of Zappos spoke to my passion to encourage businesses to forefront and drive customer service within their organizational culture which essentially is the brand. This book makes clear the importance of running a business from the bottom to top as opposed to the traditional iron clad top to bottom structure.

    • (74.5K)
    • Hardcover
  3. Mar 19, 2013 · "Tony Hsieh is the shining star of a new way of working. DELIVERING HAPPINESS is a book that tells an extraordinary business story — building a $1 billion online business selling shoes in less than a decade — but also an extraordinary human story.

    • 9780.4B
    • 03/19/2013
    • 253
    • Grand Central Publishing
  4. Tony Hsieh. + Follow. More books from this author. Read sample. Audible sample. DELIVERING HAPPINESS:-A PATH TO PROFITS, PASSION, AND PURPOSE Paperback – 3 October 2011. by Tony Hsieh (Author) 4.6 5,490 ratings. See all formats and editions. Save Extra with 2 offers.

    • Tony Hsieh
  5. Tony Hsieh. Jun 2010· Hachette UK. 4.4star. 46 reviews. Ebook. 272. Pages. Add to wishlist. About this ebook. arrow_forward. Pay brand-new employees $2,000 to quit .

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