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  2. www.acpt.unum.com › eeportal › claimsfaqUnum Claims FAQs

    Call the Unum Tax Reporting Group at 1- 800-845-2290. Our hours of operation are 8:00 AM-8:00 PM EST from January 12 thru February 12 and 8:00 AM-6:00 PM EST from February 13 thru March 31. Any of our experienced representatives will be able to assist you.

  3. Call us at 800-ASK-UNUM (800-275-8686), 8 a.m to 8 p.m. ET, Monday-Friday or email askunum@unum.com. Request support online. Find a field office. Click here to access support for employers and plan administrators. Here you can request online support, find forms, field offices, FAQs, guides, and more.

  4. Call 818-597-3227. LONG-TERM CARE INSURANCE COMPANY CONTACTS. We have listed companies by the approximate number of policies sold. Larger companies at the top. Phone numbers listed are shared by top LTC agents. The Claims Department is often a good place to start when you are seeking information.

    Company Name
    Claims Phone Number
    Genworth
    800-876-4582 - or - 800-921-9341
    John Hancock
    800-377-7311 - or - 800-233-1449
    Mutual of Omaha
    800-921-9334 - or - 877-894-2478
    Transamerica
    866-745-3544 - or - 800-338-0257
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  6. Policy number. Issue. Please type your question or comment into the area below. If you have Unum coverage through a previous employer and need assistance, please submit your questions here.

  7. manage.unum.com › supportUnum | Support

    We’re committed to helping our customers, especially during challenging times. View Special Notices for Customers for details on how we can provide assistance. The Unum Support Hub provides resources for effortless account management. Choose the category that best describes you to access personalized support.

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