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  1. UR Medicine On-Demand Video Visits are real-time video connections with UR Medicine providers to get telemedicine care for common medical conditions and minor illnesses, like colds, coughs, headaches, infections, rashes and more. On-Demand Video Visits are available 7 days a week for patients over the age of 18. Get Started.

    • Login Page

      Contact your medical team Get answers to your medical...

    • Signup

      Call our MyChart Customer Service Center, available 8 a.m....

    • Pay a Bill

      What is a guarantor? The guarantor is the person responsible...

    • I Have an Activation Code

      MyChart activation code. Enter your activation code as it...

    • Forgot Password

      Email Address: Use the email address at which you receive...

    • FAQs

      Type https://mychart.urmc.rochester.edu/mychart/ in the...

    • Patient Forms

      Patient Forms & Resources. Click on the links below to...

    • Patient Estimates

      UR Medicine Affiliates. Thompson Hospital -- Jones Memorial...

  2. mychart.urmc.rochester.edu › mychartMyChart - Login Page

    Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days. Request prescription refills. Send a refill request for any of your refillable medications. Manage your appointments. Schedule your next appointment, or view details of your past and upcoming appointments.

  3. You also can request an activation code online by visiting mychart.urmc.rochester.edu, or by contacting our MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: 585-275-URMC (8762), 1-888-661-6162. Patients under 18 (and/or their parent/legal guardian) must speak with their doctor in person before signing up for MyChart.

  4. To do this, follow these steps: Step 1: Log in to MyChart. Step 2: Go to "Profile" and click "Communications". Step 3: Under "Health" deselect emails and/or text messages for test results. If you have the MyURMedicine or MyChart smartphone app, you will have to turn off your phone’s push notifications for MyChart.

  5. If you have questions about whether a telemedicine visit is right for you, please contact your provider’s office. For questions related to Zoom, please call 1-844-455-8762, available 8 a.m. to 4:30 p.m. weekdays.

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  7. Dec 14, 2020 · Your gateway to MyChart and much more. Find doctors, urgent care, hospitals, labs and imaging locations. For more information, call our MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: 585.275.URMC (8762) 1.888.661.6162. Know your health inside and out. Use MyChart. Your health. Your life. Be in control with MyChart.

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