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Choose the store that your feedback is for. If you can't find the store, you can search for it by zip code or address, or contact Customer Care using the Chat with us button. Select Submit feedback to submit the form.
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Apr 27, 2021 · Minor complaints about merchandise, service, and product returns can usually be handled at the customer service desk at any Walmart service desk or online. More serious complaints, especially those involving ethical concerns should be directed to their corporate headquarters via an online complaint.
Apr 20, 2024 · Feedback and complaints: If you had a particularly good or bad experience at Walmart and want to share feedback, you can email customer service or reach out through social media. For serious complaints, consider using the executive escalation email address.
Community & Giving. Ordering Online. Store and corporate feedback. Your opinion matters to us. Current,Choose TopicNot complete,Provide Feedback. Please Select a Topic. *Required fields. Topic*. Choose TopicStore ExperienceDiscontinued Item / BrandCompany Feedback and QuestionsProduct Question / Product FeedbackCommunity and Giving.
Apr 18, 2024 · Poor customer service (17%) Defective or low-quality products (14%) Return or refund problems (12%) Online order issues (10%) Walmart claims to resolve over 90% of customer complaints within two business days, with a majority handled on the first contact.
Oct 20, 2023 · The short answer is: Yes, Walmart does take complaints very seriously! Let‘s look at some key facts: In 2021 alone, Walmart received 5.3 million customer complaints through various channels. Walmart has a resolution rate of 81% for complaints received in the last 12 months.
