Five Canadian airlines are being sued for breach of contract after refusing to issue full refunds to travellers for cancelled flights ...
The Independent via Yahoo News
10 months ago
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Apr 28, 2020 · The Canadian Transporation Agency (CTA) had issued a statement on the matter supporting airlines doing this. But last month, a proposed class action was filed in Federal Court alleges that Air Canada (and subsidiary Rouge), WestJet, and three other Canadian operators must provide cash refunds for flights in relation to COVID-19 cancelations ...
How to Enforce your Right to a Refund Record All Your Interactions. Make sure to have an audio recordingrecording of all your telephone calls and interactions with the airlines, travel agents, and tour operators involved in your efforts to obtain a refund. Record also the hours of “elevator music” they make you listen to while on hold.
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The Montreal-based airline ranked third for refund complaints of any carrier, after United Airlines and American Airlines. Air Canada and other Canadian airlines have refused to reimburse most customers whose flights were cancelled due to the COVID-19 pandemic. The U.S., like the European Union, requires airlines to refund passengers.
Mar 31, 2020 · Five Canadian airlines are being sued for breach of contract after refusing to issue full refunds to travellers for cancelled flights amid the coronavirus pandemic.
All passengers are entitled to a full refund made to their original form of payment (e.g., credit card). That is the law. The Canadian government has announced no measures to protect travellers. We need our Federal Minister of Transport Marc Garneau to step in immediately to prevent Canadian travellers from suffering irreversible financial loss.
Between mid-March and August, the Canadian Transportation Agency received over 8,000 complaints, the vast majority of which are believed to be over airline refund policies. An online petition, meanwhile, has received over 100,000 signatories demanding Canadian airlines refund passengers.
Apr 17, 2020 · Under the Code of Conduct of Canada's Airlines, passengers are legally entitled to refunds if a flight is cancelled. Lukacs says a statement posted on the Canadian Transportation Agency’s...
May 21, 2020 · Trudeau would not say whether the government would require Canadian airlines to refund customers for cancelled trips, but said it is looking at what other countries are doing as well as discussing ...
Jun 25, 2020 · Passenger rights advocates are encouraging Canadians to refuse travel vouchers for cancelled flights, warning that consumers are entitled to refunds by law in Canada-- a rule they say is not enforced.