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Jan 10, 2024 · Go to Settings > Service Management. Select Holiday Schedule. Select New and in the Create Holiday Schedule dialog box, enter a name and description for the holiday, and then select Create. In the list of holidays, select the holiday you created. When the holiday is open, select New to add the holiday to your customer service calendar.
Sep 1, 2020 · To get to the Holiday Schedule and the Customer Service Schedule area, you have to navigate to Advanced Settings from your app, then go to Service Management, then to the Service Terms section. Here we can see the two sections needed. First we click on Holiday Schedule. From there, we add a new holiday schedule, and click to add a new holiday.
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Jun 22, 2020 · For example, you may have a custom Due Date field that needs to take into account Holidays. To create Holidays in Dynamics 365, open up Advanced Settings and head to “Service Management”. Under the “Service Terms” section there will be an option called “Holiday Schedule”, in here you are able to create and manage your Holiday Calendars.
Oct 4, 2022 · Use the calendar to view appointments and service activities you need to participate in. Go to Marketing > Calendar. On the calendar, change the view by doing any of the following: To change the calendar view, under Calendar Views, click one of the views: Month. Shows a monthly calendar. Week. Shows a weekly calendar.
