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  1. The 21st Century Fire and Emergency Services. In July of 2020, the International City/County Managers Association (ICMA) and the Center for Public Safety Excellence (CPSE) released the 21st Century Fire and Emergency Services Report. I had the honor of co-chairing that report with Pat Martel, a former City Manager and Past President of the ICMA.

  2. Jul 09, 2015 · While public servants at all levels of government face a number of change-challenges, Pichla identified three problems virtually all public servants face in the 21 st century. 1. Communication overload. With the Internet, smartphones and social media, the public has virtually instant access to information, sometimes before the government does.

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    How is public service in the 21st century?

    What is the 21st Century Community Learning Centers program?

    What are core services of 21st CCLC Program?

    Is the public sector under pressure in the 21st century?

  4. 21st Century White Paper Webinar. Want to learn more about the development of the white paper and how the issues were identified as critical? This webinar features Fire Chief Trisha Wolford, CFO, FM and Town Manager Tom Harmer, ICMA-CM, members of the technical working group that developed the white paper, share their insights.

  5. The first years of this new century have not been kind to the civil service, and our nation’s leaders should take heed that in the 21st Century—as in the last Century--the American people continue to want a responsive government that has the capacity to deliver.

  6. It has been our honor to co-chair the 21st Century Fire and Emergency Services White Paper on behalf of the International City/County Mangers Association and the Center for Public Safety Excellence. With more than 70 years of experience in local government between us, we bring a depth of perspective in the role and the

  7. Strategic investments in evaluation research over the past 15 years have yielded significant evidence that 21st Century Community Learning Centers and high quality programs that serve children and youth during the nonschool hours are essential for preparing young people for the future.

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