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  1. So if you think you may have paid for more energy than you’ve used, just get in touch. If you’re a current customer you can give us a meter reading. If you’re no longer with us please complete the closed account refunds form and we’ll look into it for you. Once our investigation is complete, we’ll happily refund any amounts owed.

  2. Sep 21, 2022 · Once you select a new tariff, we’ll run a ‘soft’ credit check to see if your business is eligible. Tthis is normal and most business energy suppliers do this. Once completed, you just need to select a start date you'd like (up to 150 days) and enter business owner details in order to set up an energy account.

  3. Aug 20, 2021 · If you want to pay by debit or credit card, you can log in to MyAccount or call the EDF customer service number on 0333 200 5108. You can also pay through your online banking using the sort code 40-05-30 and account number 13845095 using your EDF Energy account number as the reference.

  4. EDF Energy Hub - So useful! Logged today onto the EDF Energy Hub to look at my energy use over the last few months. What a fantastic tool it is, even able to drill down to hourly energy use per day & what types of household appliances are consuming energy. In these days of saving every penny this is a must have!! Well done EDF!!

  5. Originally called British Gas X, British Gas Evolve was the online-only arm of British Gas which offers 100% renewable energy and an energy account that was managed entirely online. Like other energy providers adopting a 100% online ethos, it did not offer customer support over the phone , instead directing customers to its online chat function.

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