Search results
This could be a sign that there's a problem with your meter. But it's a good idea to rule out other, more common, causes first. Do any these statement apply to you: Did any of these statement apply to you? If they did, the sudden change to your bill is more likely to have been caused by a change in your energy use.
Enter your business account number and postcode below to get started. It will help calculate your discount more accurately if you have a recent meter reading handy – and if you also you have the first meter reading that you took after 1 October 2022. You can come back to calculate your new total discount whenever you have a new meter reading.
Download the EDF app. Make payments, get notifications, send meter readings and much more – all from your smart phone or tablet. Our app is available for credit and PAYG customers. Go to MyAccount. MyAccount gives you instant access to your energy account online at any time – you just need your postcode and EDF account number to set it up.
Our customer services and operations teams are instrumental in helping our business to grow and flourish. In return, we’ll make sure that’s exactly what happens with your career. EDF is Britain's biggest generator of zero carbon electricity (1), and our roles in customer services and operations give you the opportunity to put the customer ...
Direct Debit Whole Amount (exact monthly payments): Pay your bills automatically – payments come straight out your bank every month; you pay for the exact amount of energy you use each month. Card, Cash or Cheque: Get a bill every month – and make a payment within 14 days. Smart Pay As You Go: Pay for your energy up front via our app ...
Enter your credit or debit card details (you can store these to make it easier next time) Click 'Pay now' Go to My Payments. Top up by phone. Call us at any time of day or night - and select option 1; Enter your EDF account number, top-up ID or phone number; Give your credit or debit card details, and confirm payment; Call 0333 009 7111 (1)
Step 2: Apply for help from the Customer Support Fund on the Let's Talk website. You'll need to have your EDF account number and current energy debt balances ready, along with details of your household finances and vulnerability. It may be helpful to have your more recent energy bill to hand when you apply. The form will guide you through the ...
