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  1. Estimates are based on your past energy consumption. At all times, we do everything possible to ensure absolute accuracy. If you receive an estimated bill that you feel is not accurate, please contact our business team on 0333 200 5103 (1) with your own meter readings and we will be more than happy to amend your account.

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    How do I login to my EDF Energy account?

    Why do I need to reference my EDF account?

    What do I do if I Change my EDF Energy Meter?

    What can I do with the EDF Energy app?

  3. With the app you can: Check your balance, Get low balance alerts, Set up auto top-ups and view your top-up history. Download our app You can also top up calling our automated phone number 0333 200 5108 (1) or in a shop with a PayPoint symbol. Find a PayPoint shop near you. Paying via a bank transfer or from abroad Paying via a bank transfer

  4. Sep 13, 2021 · However, this can take up to 3 days, so if you need one sooner, you can call EDF on 0333 200 5110 or use their live chat service and they’ll try to get you one sooner. Your first replacement is free of charge, however, if this isn’t the first time you’ve asked for a new one, they will charge you £7 for any more.

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