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  1. Dec 20, 2022 · If you want to pay by debit or credit card, you can log in to MyAccount or call the EDF customer service number on 0333 200 5108. You can also pay through your online banking using the sort code 40-05-30 and account number 13845095 using your EDF Energy account number as the reference.

    • 0333 200 5100
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    • customer_correspondence@edfenergy.com
    • FreepostEDF EnergyPlymouth
  2. Jun 30, 2023 · You can e-mail them at customer_correspondence@edfenergy.com, their telephone number is above and is the one I have used before (unfortunately no freephone no.). They should be able to identify you by your name, house number and postcode, if you give them those either on the phone or by e-mail.

  3. You can find your account number in MyAccount and on your EDF bills, email and letters. MyAccount lets you manage your energy account online and on the app at any time. It lets you view your bills, make payments, send meter readings, see your energy use, and more.

  4. www.edfenergy.com › help-support › faqWhat is MyAccount? - EDF

    Here's a few things you can do when you sign up and log in: Check your balance at any time; Top online; Set auto top-ups; Change your low-balance alerts; View your top-up history; See your annual statements ; Get access to your Energy Hub, where you can see your energy trends and get personalised energy-saving tips

  5. Nov 30, 2023 · Text and WhatsApp: These options are particularly useful for complaints. Live Chat: Available on EDF’s website, this is a quick way to get in touch with customer service. General Enquiries: Monday to Friday from 8 a.m. to 6 p.m., and Saturdays from 8 a.m. to 2 p.m.

  6. Aug 3, 2022 · For questions about your bill and payment methods, your meter, or just general queries regarding your account or tariff, the EDF Energy contact number is 0333 200 5100. Representatives are available Monday to Friday from 8 a.m. to 6 p.m. and on Saturdays from 8 a.m. to 2 p.m.

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  8. Aug 3, 2022 · By phone — You can call EDF Energy on 0333 200 5108 to submit your meter reading. This automated line is available 24 hours a day, seven days a week. You will need to provide your 12-digit EDF Energy account number. For safety reasons, only attempt to read your meter if it's safe to do so.