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Jan 28, 2022 · Moore says online purchases are at least three times more likely to be returned than items bought in a store. In 2021, a record $761 billion of merchandise was returned, according to estimates in ...
- Free product and customer support. We understand customers can spend a lot of time making purchase decisions, and we’re committed to helping them find the right product for their needs.
- Return dropped off. If a customer decides to return an item, Amazon offers more than 8,000 drop-off locations in the U.S. Four out of five customers have a return drop-off point within a 5-mile radius of their home.
- Returned items sent to Amazon facilities. An item dropped off for return is consolidated with other returned items and routed to an Amazon return center.
- Amazon inspects returned items. Each item at an Amazon return center is carefully inspected and evaluated to determine if it meets Amazon’s high bar to be re-listed for sale.
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Jan 30, 2021 · Many of the boxes bare the familiar Amazon Prime swoosh, but this is no Amazon-owned warehouse. If there is really a land of the misfit toys, this is it. 888 Lots buys up returned products from ...
- 3 min
Aug 29, 2023 · Shopping online without getting to see a product physically inevitably leads to a lot of returns. In 2021, $761 billion worth of products were returned, and the number jumped up to $816 billion in 2022. The number of returns has been steadily increasing since 2019, of which Amazon is clearly responsible for a big chunk.
- Joe Fedewa
- Senior Editor
Oct 23, 2023 · Donated or Recycled. For returned items severely damaged or unsafe to resell, Amazon disposes through donation or recycling. Amazon has a partnership with Good360 to donate returned goods to charities. Goods unfit for charity or resale are recycled through dedicated Amazon programs.
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To request return information, contact the third-party seller within 14 days of receipt. Your return must be postmarked within 30 days of the date you received the item. Items with a value of $35 or more must be returned using a trackable shipping method. Before shipping a return, photograph the item for your records.
Free Returns on Eligible Fashion Products. If you're not satisfied, you can return eligible products within 30 days of receipt for a full refund, in accordance with our Returns Policy. No minimum purchase is required to receive free returns. To return an item, please visit our Online Return Center. Amazon will provide a printable pre-paid ...