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- If you have a Southern Electric account, all of your information will have moved onto an SSE online account that you can use to access your information. You can still register for an SSE account by going to the SSE homepage.
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Apr 7, 2022 · Updated on 07/04/2022. min reading. Southern Electric was merged with SSE back in 1998 and is no longer operating as an energy supplier. This guide is to help former customers find the right login and contact information as well as answer any questions.
- What is Southern Electric called now?Southern Electric is part of the SSE Group which in turn is a member of the OVO family.
- Is SSE Southern Electric?Yes, SSE was born out of a merger between Southern Electric and Scottish Hydro-Electric in 1998.
- How do I get in touch with SSE?The best way to contact SSE is with their general enquiries number on 0345 070 7373, available Monday to Friday from 8am to 6pm and Saturdays from...
- FAQs For SSE Energy Customers
- About SSE
- Tariffs & Prices
- SSE reviews: Customer Service & Complaints
- SSE Login: Access Your Online Account
- SSE Top Up
- How Do I Submit My SSE Meter Reading?
- SSE Smart Meters
- Are You Moving Home?
- SSE Home Services
1. Has OVO taken over SSE?
In January 2020, OVO Energyacquired SSE’s domestic retail business (SSE Energy Services) for £500 million. The SSE brand will be used by OVO for a period of time under licence; however, it will eventually be phased out by the new supplier. SSE continues to supply energy to business energycustomers across the UK. If you’re an SSE business energy customer, head to our SSE business guide (coming soon!) for more information.
2. Will my energy supply be interrupted?
SSE electricity and gas customers can rest assured that their energy supply will continue as normal. It will not be interrupted at any time throughout the transfer process to the new provider.
3. Will my top-up key or card still work?
Your top-up device will continue to work. Customers can still top up with SSE either at the shop or online (for customers with smart meters).
In 1998 Scottish Hydro Electric and Southern Electric merged to form SSE. The company acquired Swalec in 2002, Atlantic in 2004, and Airtricityin 2008 (for approximately £1.08 billion!). For years, SSE was the second-largest energy supplier in the UK, just behind British Gas. The latest SSE news came in January 2020 when SSE sold its domestic energ...
SSE offers a variety of tariffs for all meter types and payment methods. Prices depend on your location and the amount of energy that your household consumes. By switching to a cheaper tariff with a different supplier, SSE electricity and gas customers could save hundreds of pounds on their energy bills over the course of the year. Head to our comp...
On customer review site Trustpilot, SSE has an impressive rating of 4.4 out of 5 stars. With over 16,000 customer reviews, around 85% of the customers who left an SSE review gave the supplier either a good or an excellent rating, while only 12% of customers rated the supplier bad. The SSE reviews show that friendly and effective customer service ag...
Are you trying to access the SSE login page? With an SSE online account, you can manage your energy account 24 hours a day, seven days a week. Once you log in, you’ll have access to the following services: 1. Check account balance 2. Make payments and view history 3. Submit meter readings 4. Manage your contact preferences
Are you an SSE pay-as-you-go customer? Do you need to top up your gas or electricity meter? Depending on your meter type, there are a few different ways that you can top up. We break down the different SSE top-up methods below. In order to make sure that your energy supply does not stop, it is important to keep your meters topped up. SSE prepayment...
Do you need to submit your SSE meter reading? If you have a second-generation smart meter (SMETS2) or a smart meter that was installed by SSE, it will automatically submit the SSE meter reading to the supplier. If you have a standard credit meter or a first-generation smart meter (SMETS1) that is not compatible with SSE, you will need to manually s...
Would you like to have an SSE smart meterinstalled? The energy supplier has already begun installing the second generation of smart meters (SMETS2). These SSE smart meters are interoperable between suppliers, meaning they will continue to function properly even if you switch to a different energy supplier. With an SSE smart meter, prepayment custom...
If you’re currently supplied by SSE and are moving home, you’ll need to let the SSE moving home team know that you are moving out. If you wish to stay with SSE at the new property, you may be able to set up your new SSE account at the same time. You should notify the SSE moving home team at least two working days before you move out. The easiest wa...
If you want to protect yourself from the high costs of repairing or replacing a broken boiler, then having boiler cover is a must. SSE boiler cover ranges from as low as £4.95 to £23.95 per month. All cover plans include the boiler and controls, as well as the thermostat and programmer. The energy company also offers electrical wiring cover for jus...
Will changes be made to the SSE Manage My Account portal? We’re in the process of integrating our SSE Manage My Account portal with our new billing system. If your account has been migrated, you can add your sites onto the portal using your new Invoice Structure ID or the meter’s MPAN or MPRN.
Jun 6, 2022 · Mon 6 Jun 2022 02.00 EDT. On 26 January we were sent an estimated energy bill for more than £1,000 by SSE which is roughly three times our usual usage. When I pointed out it that we had sent...
Jan 15, 2020 · Your payments and tariffs won't change and SSE products are still on sale. You can still log in to your online account as usual. If you pay as you go for electricity and gas, your SSE top-up card or key will still work as they did before. If you get the feed-in tariff for solar panels, this will still be paid, as will the Warm Home Discount ...
Mar 20, 2023 · 24 replies. Hello, I recently asked about not having all my credit reapplied after migrating from SSE to OVO. I spoke to a gentleman called Sebu. He said a small minority of customers didn't get all their credit reapplied because of a technical failure. The migration team are working to get this fixed.
Apr 12, 2022 · you can still log onto your old SSE account - at the top there is an option to view and download your SSE bills. Send a copy to hello@ovoenergy.com and ask about the missing credit There should be a figure on your OVO account opening balance that will be what SSE have passed actoss as a closing balance
