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Browse help topics to help answer questions about your CenturyLink home security services, and learn more about smart home security devices.
- Internet Security Support
CenturyLink takes your online security seriously. Learn ways...
- Secure WiFi FAQs
Secure WiFi technology provides security against many online...
- CenturyLink Secure WiFi
Secure WiFi is built right into select modems that are...
- WiFi Network Security Hub
Discover how to protect your WiFi network from cyber threats...
- Internet Security Support
- What Is Caller ID Spoofing?
- What’s Phishing?
- Examples of Scams Run by Criminal Pretending to Be CenturyLink
- Do’s and Don’ts
- Have You Been Contacted by A Scammer?
- What CenturyLink Is Doing About Spoofing and Phishing Attacks
- Before You Act, Pause
Scammers have tools that can mask their phone number and make it look like it is coming from someone else. They can make it look like it’s coming from someone in your area, a company (like CenturyLink), or even your financial institution. It’s called caller ID spoofing. The goal of this tactic is to make the phone call look like it’s coming from so...
A spoofed email is a phishingemail. Like a scam phone call, these emails may appear to come from someone you know, your bank, or a company like CenturyLink. These emails look legitimate. They may even have logos and designs that look like the real thing. The email address may look real too. The message of the email will often be urgent. The scammer...
Scammers claiming to be CenturyLink will often use your account, your internet service, or your devices as the reason they are contacting you. Here are some reported and common examples of tactics they use: 1. The scammer calls and tells you your account has been compromised. They ask you to verify your social security number, username, password, a...
Do not trust your caller ID.Do notprovide any sensitive information, including your user ID and/or password; your financial information, including bank account information, credit card or debit card information, or your pin;...Do nottransfer any money via wire transfer or online gift cards. CenturyLink will never ask for payment this way.Do notallow callers to access your computer or device either by providing login information or by allowing remote access.If you think you’ve been contacted by a scammer and are concerned about your devices, your accounts, or your personal information, take these steps: 1. Update your password for any device or account that you are concerned about. Next, change your password for any accounts that may have personal information, including your email address and your fin...
CenturyLink considers the security of our customers’ devices and personal information a top priority. We will continue to investigate spoofing and phishing scams and implement proactive and preventive measures to combat cybercriminals. CenturyLink cooperates with investigations by law enforcement, and we share information related to fraud as necess...
When it looks like a legitimate company is trying to contact you and the request is either urgent or financial in nature, remember to pause before you act. Scammers often try to rush people into acting too quickly before their common sense can kick into action. Please remember that CenturyLink will never contact you via email or phone to get your p...
Aug 22, 2023 · CenturyLink is a large communications company that offers smart home security packages. This review includes service analysis, pricing, and pros and cons.
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