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EA Help Article. Contact support from within your game or learn how to find your ID in case you’re ever locked out. We’ll need your ID to help you. How to pre-load your games on the EA app EA Help Article. Pre-load your EA game through the EA app to download it before its release date so you can jump right in at launch.
Go to the EA Help homepage. Log in to your EA Account by selecting Log In and entering your credentials. Choose the category you need help with in the Manage My Account dropdown menu or under Account support. On the EA Help homepage, look for your game in the list or enter the title of your game into the search bar.
On the EA Help homepage, select Account support. Choose the option you need help with. Alternatively, if you are already navigating the EA Help Support portal ( https://help.ea.com ), you can select " EA Account " and explore the Help Options available there. If you have a problem with a game or product.
