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Hi, just received a very similar email about my Feedback case being resolved. An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
Mar 26, 2024 · Instead of email, use the appropriate Lufthansa complaints form online. The 2 most common ones relate to flight interruptions and baggage irregularities. Lufthansa Complaints Phone Number. In instances where only a phone call will do, you can contact Lufthansa’s 24-hour customer service line at +44 371 641 0401 in the UK and 1-800-645-3880 in ...
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Call their official phone number from the website (not the number in the email) and confirm. 1. Share. [deleted] • 2 yr. ago. Call their number.
May 27, 2021 · Reviewed May 27, 2021. Don't ask for a refund from Lufthansa - It's a SCAM. Lufthansa's website currently advertises that you can get a refund on flights booked before May15th. Which applied in my case. 5 days after cancelled my travel on the LH site I get a document emailed with no contact information stating that they applied a 76% ...
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Surprisingly, Lufthansa sent me an email 32 days later coping the DOT. They agreed to pay for most of my claim and asked for my bank account info. That was a week ago. They said they would send the money within 3 weeks. Highly recommend you go to the DOT's website and file a complaint about Lufthansa online. You may actually get a response this ...
When contacting us via telephone, you can reach us at +1 (516) 738-4422, please be sure to include the following information: Text telephone for customers with hearing impairments: First dial 711 and then +1 (516) 738-4422 for relaying to the TRS (within the US only). your first and last name. your daytime telephone number.
Feb 14, 2015 · Lufthansa’s general customer service number in Germany is +49-69-86-799-799. What is the phone number for Lufthansa special services? If you require special assistance, call (800) 645-3880 or (712) 645-3880. How do I get a response from Lufthansa?