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- Lufthansa Complaints Email An official Lufthansa complaints email doesn’t exist, or at least it isn’t published. Instead of email, use the appropriate Lufthansa complaints form online. The 2 most common ones relate to flight interruptions and baggage irregularities.
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An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
How can I tell if a Lufthansa email is a scam? After months of no follow up on compensation for delayed baggage on a flight, I get an email from the customer relations email address saying that they will give me a payment of X euros "without prejudice". They asked for my bank details, IBAN, and address. How can I be absolutely certain this is real?
Apr 30, 2024 · How Do I Contact Lufthansa With a Complaint? Here are the best ways to reach Lufthansa: Lufthansa Complaints Email. An official Lufthansa complaints email doesn’t exist, or at least it isn’t published. Instead of email, use the appropriate Lufthansa complaints form online.
Surprisingly, Lufthansa sent me an email 32 days later coping the DOT. They agreed to pay for most of my claim and asked for my bank account info. That was a week ago. They said they would send the money within 3 weeks. Highly recommend you go to the DOT's website and file a complaint about Lufthansa online. You may actually get a response this ...
May 27, 2021 · Which applied in my case. 5 days after cancelled my travel on the LH site I get a document emailed with no contact information stating that they applied a 76% cancellation fee on my flight (no reason why). They also released the minimal payment back my paypal account. Unacceptable. I tried their chat - horrible experience.
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When contacting us via telephone, you can reach us at +1 (516) 738-4422, please be sure to include the following information: Text telephone for hearing impaired (TTY): Please dial 711 and then 800 645 3880 for relaying to the TRS. your first and last name. your daytime telephone number. your e-mail address.
Please also state your 13-digit ticket number (220-XXXXXXXXXX), your six-digit booking code (e.g. YX12AB), and if you have a query about an existing feedback report, your eight-digit feedback ID (e.g. 12345678). In the case of a baggage irregularity, we need the reference code (PIR) of your lost baggage report (e.g. FRALH12345). Please do not ...
