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- An official Lufthansa complaints email doesn’t exist, or at least it isn’t published. Instead of email, use the appropriate Lufthansa complaints form online. The 2 most common ones relate to flight interruptions and baggage irregularities.
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Can I complain about Lufthansa?
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Mar 6, 2024 · You can report scam emails by forwarding them to report@phishing.gov.uk. If you've fallen victim to a scam, call your bank immediately using the number on the back of your bank card and report it to Action Fraud or call the police on 101 if you’re in Scotland.
An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
How can I tell if a Lufthansa email is a scam? After months of no follow up on compensation for delayed baggage on a flight, I get an email from the customer relations email address saying that they will give me a payment of X euros "without prejudice".
4 days ago · How Do I Contact Lufthansa With a Complaint? Here are the best ways to reach Lufthansa: Lufthansa Complaints Email. An official Lufthansa complaints email doesn’t exist, or at least it isn’t published. Instead of email, use the appropriate Lufthansa complaints form online.
Forgot to say that I got responses when I emailed MEX_REFUND@icat.dlh.de (cced customer.relations@lufthansa.com as well, but all replies came from the former email). I don't even remember where I found the email address, but it's the only way I could get someone to speak to me.
Should you suspect any fraudulent activity on a Lufthansa transaction, please report these charges directly to the card issuer by using the phone number found on the back of your credit or debit card. Your financial institution will process the inquiry/dispute directly with Lufthansa on your behalf.
If you have any questions or comments about our technical platforms or would like to request a flight voucher, you are welcome to do so via one of our contact forms.
