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  1. An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.

  2. Oct 12, 2015 · Lufthansa, Europe’s largest airline, warns its frequent flyers about phishing emails with built-in links to a website where they are asked to enter access details for their email inbox, online bank account, Miles & More member account and more.

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  4. Call their official phone number from the website (not the number in the email) and confirm

  5. Feb 18, 2024 · I just received an e-mail that my booked trip with Lufthansa tells me that one of your connecting flights cannot be reached on the return. The only phone number I have is a service support that asks to leave my name, phone number, email, and booking number and someone will contact me in t...

  6. Within the same day they sent a mail saying that they are offering me 600 EUR compensation for the long delay and sent a link unique to my feedback ID that would supposedly take me to the refund page. Alternatively, I could go to lufthansa.com/compensation and enter my last name and feedback ID in order to provide an IBAN for the refund.

  7. May 10, 2023 · Lufthansa Technik has signed a seven-year contract with SmartLynx Airlines, the leading ACMI (Aircraft, Crew, Maintenance and Insurance), cargo and charter services provider, to provide Total Component Support (TCS) for their entire fleet. The recently signed contract covers more than 60 aircraft, including 53 Airbus A320s, ten A330s and four ...

  8. First of all, you need to add your new email address to your profile under "Contact details". Confirm the change using the activation link which we send you by email. Go back into your Travel ID profile and move the confirmed email address to the top of the list.

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