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  1. Hi, just received a very similar email about my Feedback case being resolved. An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.

  2. Aug 10, 2023 · August 10, 2023. Reading Time: 2 mins read. 1. Lufthansa appears to have fallen victim to scammers that set up fake social media accounts trying to lure unsuspecting customers and the company is now warning people to pay close attention. Fake social media accounts on all platforms have become problematic because some people aren’t careful ...

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  4. Oct 12, 2015 · Free 30-day trial. Lufthansa, Europe’s largest airline, warns its frequent flyers about phishing emails with built-in links to a website where they are asked to enter access details for their email inbox, online bank account, Miles & More member account and more. “The requested data is often backed up with the implementation of supposed ...

  5. First of all, you need to add your new email address to your profile under "Contact details". Confirm the change using the activation link which we send you by email. Go back into your Travel ID profile and move the confirmed email address to the top of the list.

  6. Apr 30, 2024 · Lufthansa Complaints Phone Number. In instances where only a phone call will do, you can contact Lufthansa’s 24-hour customer service line at +44 371 641 0401 in the UK and 1-800-645-3880 in the USA. Check their website for other country options.

  7. I called Lufthansa and asked about it because I was afraid that it might be a scam. I got quite a ridiculous advise to just reply to the email and after further questioning of this idea a “senior advisor” suggested that I reply and ask some questions that only Lufthansa would know answers to, to check if it is a legit message.

  8. May 10, 2023 · Lufthansa Technik has signed a seven-year contract with SmartLynx Airlines, the leading ACMI (Aircraft, Crew, Maintenance and Insurance), cargo and charter services provider, to provide Total Component Support (TCS) for their entire fleet. The recently signed contract covers more than 60 aircraft, including 53 Airbus A320s, ten A330s and four ...