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  1. An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.

  2. How can I tell if a Lufthansa email is a scam? After months of no follow up on compensation for delayed baggage on a flight, I get an email from the customer relations email address saying that they will give me a payment of X euros "without prejudice". They asked for my bank details, IBAN, and address. How can I be absolutely certain this is real?

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  4. When contacting us via telephone, you can reach us at +1 (516) 738-4422, please be sure to include the following information: Text telephone for hearing impaired (TTY): Please dial 711 and then 800 645 3880 for relaying to the TRS. your first and last name. your daytime telephone number. your e-mail address.

  5. Lufthansa Technik has signed a seven-year contract with SmartLynx Airlines, the leading ACMI (Aircraft, Crew, Maintenance and Insurance), cargo and charter services provider, to provide Total Component Support (TCS) for their entire fleet. The recently signed contract covers more than 60 aircraft, including 53 Airbus A320s, ten A330s and four ...

  6. Mar 26, 2024 · Instead of email, use the appropriate Lufthansa complaints form online. The 2 most common ones relate to flight interruptions and baggage irregularities. Lufthansa Complaints Phone Number. In instances where only a phone call will do, you can contact Lufthansa’s 24-hour customer service line at +44 371 641 0401 in the UK and 1-800-645-3880 in ...

  7. If you've received a suspicious email but can't identify the sender, try running a scammer email lookup. It's much easier than you think.

  8. I called Lufthansa and asked about it because I was afraid that it might be a scam. I got quite a ridiculous advise to just reply to the email and after further questioning of this idea a “senior advisor” suggested that I reply and ask some questions that only Lufthansa would know answers to, to check if it is a legit message.

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