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An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
- How The Scam Works
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While searching for cheap flights online, you come across what seems like a great deal with a major airline. You book the flight—either through the website or by calling a customer support number. But shortly after making the payment, you receive a call from the company saying there's been a sudden price increase or an extra charge to finalize your...
Do your research. If you come across a company you haven’t dealt with before, research it before making any purchases. Look on BBB.org for reviews and feedback from previous customers. As a safe pr...Double check flight details before calling support.Scammers are blasting out fake airline cancellation emails and text messages that can easily be mistaken for the real deal. Confirm the informatio...Confirm the URL before you enter personal and payment information. It can be easy to click on a sponsored ad or impostor website without noticing. Before entering any sensitive information, double-...Be wary of third-party websites. Some websites appear to offer a legitimate service but are only fronts for a scam. Be suspicious of websites with no working customer service number or physical add...See tips for flying safely on your vacation. For ways to protect yourself from travel scams, go to BBB.org/Travel. Read more about customer service number scams. Stay one step ahead of scammers by subscribing to BBB's weekly Scam Alert emails. If you’ve been a victim of an airline ticket or other travel scam, please report your experience at BBB.or...
Call their official phone number from the website (not the number in the email) and confirm
Lufthansa will send you an email with a ticket number/ request number. This is the best way to track and follow your request. This is what I think helped the most.
Oct 12, 2015 · Lufthansa urges users to delete phishing emails without opening them and never click on any link or open any attachment. The company recommends flyers change passwords to member accounts, as their computers might be infected with viruses and Trojans.
Sep 28, 2023 · Breaking Down the Top 10 Email Scams. Let’s dive into the prevalent email scams that all users should stay vigilant against in order to detect and avoid them. 1. Phishing Scams. Phishing emails aim to steal sensitive data like login credentials and financial information through deception.
People also ask
Does Lufthansa have phishing emails?
What should I do if a Lufthansa voucher is fraudulent?
Should you change your Lufthansa member account password?
How do I contact Lufthansa?
Should you suspect any fraudulent activity on a Lufthansa transaction, please report these charges directly to the card issuer by using the phone number found on the back of your credit or debit card.
