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    • How do I contact Lufthansa customer service?

      • Please only use channels listed on lufthansa.com for making contact, and enter your details only on lufthansa.com. Always access the website manually by typing in your browser’s address bar, and do not follow any link that has not been made available by Lufthansa.
  1. Contact options. You can contact us if you require our personal assistance with your flight booking. We will be happy to help you with your enquiry. Currently, fraudulent fake pages with purported Lufthansa contacts can be found on the Internet using the standard search engines. These aim to access the (personal) details of our customers.

  2. Extended baggage search after five days. The majority of missing items of baggage are found within the first 24 hours. As soon as your baggage turns up at your destination airport, we will contact you to set up a delivery time. It sometimes happens – in rare cases – that a baggage item cannot be found within five days.

  3. In their joint effort to use additive manufacturing methods for a more cost-efficient aircraft spare parts production, Lufthansa Technik and Premium AEROTEC recently reached an important milestone: A metal component developed at Lufthansa Technik's Additive Manufacturing (AM) Center for the IAE-V2500 engine's anti-icing system has now received its official aviation certification from EASA.

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  5. Aug 12, 2020 · In the Payment Notification Scam, thousands of email addresses have received the message below, containing an attachment. Here is the email that is going around these days: “Please find attached payroll reports for the past months. Remit the new payment by 27/02/2019 as outlines under our payment agreement. As you notice, the body of the ...

  6. Then we had correspondence for four weeks. She told me she would come on September 23. . Naturally she gave me a flight number and so on, but one day before she should come, a new Email arrived and she told me she needed again 1800,- Euro and I should transfer it via Western Union.This money I did not sent. She called me three times at home.

  7. Contact us directly by email at support@claimcompass.eu with your claim ID number and the information that you would like to modify. We will edit the details of your claim immediately. Note that there are certain details which cannot be changed. For example, we cannot add a passenger to your claim after it was submitted and sent to the airline.