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An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
I got an email from Lufthansa within minutes that all of my flights had been cancelled. I spent a couple of hours on hold for the ACTUAL Lufthansa customer service last night, and they were able to restore the flights and seats.
Call their official phone number from the website (not the number in the email) and confirm
Oct 12, 2015 · Lufthansa urges users to delete phishing emails without opening them and never click on any link or open any attachment. The company recommends flyers change passwords to member accounts, as their computers might be infected with viruses and Trojans.
Should you suspect any fraudulent activity on a Lufthansa transaction, please report these charges directly to the card issuer by using the phone number found on the back of your credit or debit card.
Aug 10, 2023 · Lufthansa appears to have fallen victim to scammers that set up fake social media accounts trying to lure unsuspecting customers and the company is now warning people to pay close attention.
People also ask
How do I report fraudulent activity on a Lufthansa transaction?
Does Lufthansa have phishing emails?
What should I do if a Lufthansa voucher is fraudulent?
Does Lufthansa give refunds?
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